CapEd’s Branch Lead will supervise branch staff by scheduling, training, and coaching, and serve as back up in opening new accounts and taking loan applications. Duties include performing basic teller activities such as transactions involving paying and receiving cash, payments, cross selling and referring members to obtain additional credit union products and services.
CapEd’s Teller will provide high levels of customer service and recognize sales opportunities while assisting members with their financial transactions, involving paying and receiving cash and other negotiable instruments. They also ensure adherence to security and audit related protocols while resolving member issues in a timely manner.
Responsibilities include providing immediate service by
CapEd’s Financial Service Representative will assist members by processing transactions, opening new accounts, offering additional products and services, and processing and completing loan requests. By maintaining knowledge of all credit union products, this team member will provide a source for responding to the financial needs of CapEd members.
Responsibilities include providing financial
CapEd’s Contact Center Representative will provide high levels of customer service by assisting members and potential members through multi-channel communication. This team member will explain services, set up new accounts, respond to problems, and direct members to the appropriate areas within the Credit Union via telephone and online.
Responsibilities include providing financial direction to